We take your privacy seriously. This page explains exactly what personal information 55bwm collects, how we use it, and the steps we take to keep it safe for every player in the Philippines.
When you register and use the 55bwm platform, we collect certain personal information that is necessary to operate your account and provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you use for deposits and withdrawals in Philippine pesos. We also collect technical data such as your device type, browser, IP address, and session activity logs to help us maintain platform security and improve your experience. Account activity data — including your betting history, game preferences, and transaction records — is stored to support responsible gaming monitoring and to comply with applicable regulations. We do not collect sensitive personal information beyond what is strictly required for account verification and financial processing. All data collection is conducted in accordance with the Philippine Data Privacy Act of 2012 and its implementing rules. You will always be informed of any significant changes to the types of data we collect.
The personal information we hold is used solely to deliver and improve the 55bwm platform experience for Filipino players. Your account details are used to verify your identity, process deposits and withdrawals, and communicate important account updates to you. Transaction and activity data helps us detect suspicious behaviour, prevent fraud, and fulfil our obligations under Philippine gaming and anti-money laundering regulations. We may use your contact information to send you service-related notifications such as account security alerts or updates to these policies — we do not send unsolicited promotional messages without your consent. Aggregated, anonymised usage data may be analysed internally to improve platform performance, game selection, and mobile responsiveness. We do not sell, rent, or trade your personal information to any third party for marketing purposes. Any use of your data beyond what is described here will require your explicit consent.
55bwm does not share your personal information with third parties except in the limited circumstances described here. We may share data with trusted service providers who assist us in operating the platform — such as payment processors handling Philippine peso transactions — but only under strict confidentiality agreements that prohibit them from using your data for any other purpose. We may also disclose information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or valid legal process. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified in advance of any such change. We do not share your data with advertisers, data brokers, or any organisation outside the scope of platform operations. All third-party partners we work with are required to maintain data protection standards consistent with the Philippine Data Privacy Act. If you have concerns about how your data is shared, you may contact us at [email protected].
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 55bwm platform is encrypted using secure protocols, ensuring that your account credentials and financial details remain protected during every session. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the timelines required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 55bwm account. If you suspect any unauthorised activity on your account, please contact our support team immediately at [email protected].
As a player based in the Philippines, you have specific rights over your personal information under the Data Privacy Act of 2012. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated details. You may also request the deletion or blocking of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please send a written request to [email protected] and we will respond within the timeframe required by applicable law. We are committed to honouring your data rights promptly and transparently.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and operational obligations. Transaction records and account activity logs may be retained for a minimum period as required under Philippine anti-money laundering regulations and gaming compliance rules. When your data is no longer required for these purposes, we will securely delete or anonymise it so that it can no longer be linked to you. If you request account closure, we will process the deletion of your personal data in accordance with our retention schedule and applicable law. Certain categories of data, such as records related to disputes or regulatory investigations, may be retained for longer periods as required. We do not retain data beyond what is necessary and proportionate to the purposes described in this policy. For specific questions about how long particular types of data are kept, please contact us at [email protected].
55bwm may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will update the effective date shown at the bottom of this page and, where appropriate, notify registered players by email or through an in-platform notice. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how we protect your personal information. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or reach out directly to our support team. This policy was last reviewed in 2025. All players aged 21 and above in the Philippines are subject to this policy upon registration.
Our FAQ covers common questions about accounts and data. For anything else, our support team is reachable by email at [email protected].